Services / Managed IT and help desk
We run your IT. You run your business.
Monitoring, updates, backups, security and a help desk that knows your setup. We act as your IT department.
Overview
Most small businesses don’t need a full-time IT person. They do need someone who knows their setup, keeps it updated, and picks up the phone when something breaks. That’s managed IT.
We monitor your computers and network, keep updates and security current, manage your backups, and handle help desk requests from your team. Because we’re watching all the time, most problems get fixed before anyone notices them.
What’s included
What you get.
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Help desk support
Your team calls or emails people who already know your systems.
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Monitoring and maintenance
We watch your computers and network, and fix problems early.
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Updates and patching
Operating systems and software kept current and secure.
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Backup management
Backups set up, checked, and ready to restore.
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Network management
Routers, switches, firewalls and servers looked after.
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Cloud services
Moving to the cloud, and keeping it running once you’re there.
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IT planning
A roadmap for upgrades and budgets, so nothing catches you off guard.
Partners
Brands we work with.
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Microsoft
Microsoft 365, Windows and licensing, as a Microsoft CSP partner.
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Endpoint protection, detection and response, from the makers of Malwarebytes.
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A password manager for the whole team.
How it works
How it works.
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01
Free consultation
We look at your setup and listen to what’s not working. No charge, no pressure.
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02
A plan that fits
We recommend what you need, and tell you what you don’t.
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03
Setup
We get everything in place and documented, with as little disruption as possible.
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04
Ongoing support
We keep it running, and you call us whenever you need anything.
Who it’s for
Built for teams like yours.
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Small offices
A handful of computers and nobody whose job is IT.
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Town and municipal offices
Dependable systems for the people who keep local government running.
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Growing teams
Support that grows as you add people and locations.
Thomas has done work for the Town of Cherry Creek several times. We are always satisfied, and he goes out of his way to keep us working.
Our work
Recent projects.
Questions
Good questions.
Proactive IT management: network monitoring, regular maintenance, security updates, backup management and help desk support. We act as your IT department, so problems get caught before they hold your business up.
No. We don’t require long-term contracts.
We’ll tell you. If we’re not the right fit, we’ll do our best to point you to someone who is.
Get in touch
Let’s talk.
(716) 800-3221Free consultations for businesses. Home repairs with free pickup within 15 miles of Cherry Creek. On-site from Dunkirk to Olean, Springville to Jamestown.
contact@xplicittech.com · Mon–Fri 9–5, Sat 9–12
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